Recalls & Replacement

Salewa is conducting a voluntary product replacement on Puez Knit Mid, PTX Puez Knit, or PTX Puez Mid PTX trekking shoes (hereinafter collectively referred to as PUEZ). This is because that on internal tests we have found that the quality of the shoes produced does not meet the standards of our premium brand: Inconsistencies were found in the quality of the side band gluing, which can cause aesthetic defects. We would like to emphasize that this imperfection does not compromise the safety and functionality of the product.

Product info

The shoes subject to replacement are:

• Puez Knit MID PTX M item number 61434 in color codes 0971, 8769, and 5136
• Puez Knit MID PTX W item number 61435 in color codes 0971, 7392, and 1505
• Puez Knit PTX M item number 61436 in color codes 0971 and 8769
• Puez Knit PTX W item number 61437 in color codes 0971 and 5136
• Puez MID PTX M item number 61438 in color codes 0971, 7272, 8769, and 2151
• Puez MID PTX W item number 61439 in color codes 0971, 7373, 1505, and 5651
• Images of the PUEZ shoes to be replaced:

The PUEZ shoes to be replaced can be identified by the label on the inside of the shoe’s tongue. This label contains the item number and the color code. By checking the item number and color code of the item to be replaced with the codes listed at the beginning of this page to verify that the item is indeed eligible for replacement.

Read the consumer letter for more details. Read the FAQs regarding this replacement. Contact us for requesting the replacement

SALEWA tests its safety products at regular intervals so that it can ensure the highest standards of quality and safety. During these tests, we checked the carrying capacity of a SALEWA Civetta II harness and a Vertigo 400 Alpindonna harness. Some deviations from the norms were found in some single elements during these tests. To rule out all possible risks for the user, SALEWA has decided to recall some Civetta II harnesses and Vertigo 400 Alpindonna harnesses as a precautionary measure. The following harnesses are being recalled:

Name: CIVETTA II
Item number: 0790 (also included in Via Ferrata Kit 0955, 0946, 0706)
Lot number: all lots prior to 01/12 are concerned.
All harnesses with an ID mark starting from 01/2012 are not affected.

Name: VERTIGO 400 ALPINDONNA
Object no.: 0799
Lot number: 2009 (only the 2009 lot is affected)

If you have one of the products mentioned above, Civetta II Full Body or Vertigo 400 Alpindonna, please visit our specialised dealer and deliver this product to receive a new harness.

Salewa ring pitons with a welded ring can have too low breaking loads and must not be used further. The weld seam in the ring can be defective.

Affected are only pitons with ring:
Salewa art. 418 (art. 957013) “RING 95MM”, ring piton diagonal,
impact legth 95 mm, galvanised, soft metal.
Salewa art. 417 (art. 957015) “RING 125MM”, ring piton diagonal,
impact length 125 mm, galvanised, soft metal.

With the batch numbers: 04/1, 10/1, 11/1, 13/1, 15/1, 17/1

Salewa art. 419 (art. 958016) “V-RING 140MM”, v-ring piton

With the batch numbers: 1-04, 1-10, 1-11, 1-13, 1-15, 1-17
Only pitons with a welded ring are affected. All other products are not affected.

Pitons affected by the recall can be sent back directly to the supplier “Stubai” for inspection. The purchase price will be refunded.
More details at www.stubai-sports.com

Stubai ZMV GmbH
Zentrale für Marketing und Vertrieb
Dr. Kofler Straße 1 6166 Fulpmes Austria
+43 5225 6960-0 [email protected]

Following a comprehensive test programme conducted on used or aged rope friction based Via Ferrata Sets, the climbing industry has found that some of these sets can fail in a fall situation.
The testing showed that the impact force in a fall may be increased and that the tensile strength of the lanyards may also be reduced in such a way that it could result in a full failure of the Via Ferrata Set. Severe injury or death may be the consequence.

In order to exclude every possible risk for our customers, SALEWA has decided to initiate a preemptive recall from the market of all Via Ferrata Sets with rope friction brakes. All SALEWA Via Ferrata Sets with a rope friction brake of this or similar design are affected, and they may be in circulation in a variety of possible colours, produced within the last 10 years. The production years is reported in the cloth tag (V09 refers to the year 2009). Please, stop using the affected sets immediately.

If you have one of the affected Via Ferrata Sets, you can return it to SALEWA for replacement free of charge. The replacement will be a set of equivalent quality in the latest state of technology, with a textile shock absorber instead. To return your Via Ferrata Set, follow the instruction you can find in the “Manual” document. The delivery of the replacement products will take around 8 weeks for logistical and production reasons. You can check on the status of your return procedure at any time. To compensate for the costs of postage, we will include an Icono multifunctional headband when packaging your replacement set.

Set will be replaced only if produced within ten (10) years.

The CE code shown on the products refers to the body that performs the annual inspection of the products, as required by EU Regulation 425/2016 for category III security products.

[FAQ]
[Return instructions]

The manufacturer of ABS steel cartridges has found problems in the filling process and it is possible that the steel cartridges already delivered may have been contaminated during filling. The contamination residue might block the airbag system the next time it is activated. Up until now, three cases of this problem caused by the supplier have occurred during activation. The following SALEWA product might be affected by the recall:

• SALEWA Verbier 26 Pro ABS backpack

Products not affected by the recall: - Carbon steel cartridges - Cartridges with filling date after 03.12.2014 - ABS Monoairbags - SALEWA Verbier 26 ABS Pro backpacks that have not yet been activated with a steel cartridge - Recall will be handled by ABS. Consumers and merchants have been fully informed.

The recall concerns the Hot G2 Bent model of carabiners.
The characteristics of the carabiner in question are:

Art. no.: 1557 Hot G2 Bent
Colour: 0999/ red

The Hot G2 Bent carabiners to recall have the following serial numbers:

• 02 11
• 03 11

These numbers are found next to the information on the tensile strength of the carabiner (see figure) or on the front of the carabiner, next to the certification number. The recall concerns only the carabiners. Since there are no original SALEWA Express Sets for these carabiners, the recall DOES NOT CONCERN the SALEWA Express Sets.

The context:
To ensure maximum quality and safety, SALEWA conducts regular tests on the safety equipment. We have therefore conducted tests on the carrying capacity of the carabiners, during which some irregularities different from the standard tensile strength values were found.

Please note. The test was conducted in extreme conditions that are highly unlikely to be encountered in daily practice. However, SALEWA has decided to recall all Hot G2 Bent carabiners with the serial numbers mentioned from the market as a precautionary measure, in order to prevent any risk to users.

All carabiner owners are asked to contact a specialised SALEWA dealer or SALEWA directly. The carabiners corresponding to the description will be replaced with new carabiners.

Warning: Only the Hot G2 Bent model of carabiners with the serial numbers provided above will be replaced. The recall does NOT concern the other carabiners.

For any questions, please e-mail [email protected]
Please visit www.salewa.com for all other information on the recall

Name of Product: Men’s and Women’s Alp Trainer 2 Mid GTX Hiking Boots manufactured before April 2022 (the “Recalled AT2 Boots”). Men’s and Women’s Alp Trainer 2 Mid GTX Hiking Boots manufactured after April 2022 are not included in the recall.

Hazard: If the Recalled AT2 Boots are laced loosely or untied, unlaced at the ankle support of the boot, not laced through the eyelet, or the lace hooks are left unlaced, etc., it is unlikely but possible that the lace hook on the inside of one boot can catch on a loose cable on the inside of the other boot, posing a tripping and/or fall hazard and risk of injury to the consumer.

Dealers should immediately stop selling the Recalled AT2 Boots, and consumers should immediately stop using the Recalled AT2 Boots.

Remedy: Dealers and consumers should return all Recalled AT2 Boots directly to Salewa for replacement with the Fall 22 AT2 Boots or comparable Salewa product.

Consumer Contact: Salewa toll-free at 844-412-7013 from 9 a.m. to 5 p.m. MT Monday through Friday, email at [email protected] or online at www.salewa.com/en-us/ and click on “Alp Trainer 2 Mid GTX Voluntary Recall” for more information.

Recall Details

Units: Less than 12,821 pairs in the US and Canada. This number includes both Recalled AT2 Boots and AT2 Boots not subject to the recall. Salewa is in the process of identifying how many of the 12,821 pairs of boots are Recalled AT2 Boots.

Description: This recall involves the men’s and women’s models of the Salewa Alp Trainer 2 Mid GTX Hiking Boots manufactured through March 2022. Boots manufactured in April 2022 and later are not subject to the recall.