Please provide your order number and the corresponding email address.
To check information on an order, access your account and click on My orders.
Click on the order number to view the details. You can view the status of your order by going to the section “My Orders”.
You will receive a tracking number after shipment from our warehouse, with which you can monitor and follow the status of your shipment.
Flag the SMS notification solution if you want to receive shipment status information by SMS.
If you made your order without registering:
click on the following link and enter your order code and email address: www.salewa.com/en-gb/order-tracking.
You can view the details of your order and the shipment information.