1. Are tents really waterproof?

Up to 99% yes. The seams are all sealed with seam binding, which is highly durable and can be repeated if necessary (please contact our service departments in this case.) However, there are points (e.g. where the poles are inserted or wiring points...) that cannot be sealed one hundred percent on account of the construction. In order to still be able to seal these, we enclose a tube of seam sealer with each aluminium frame tent. This is applied to the leakage point and seals this permanently and reliably.

2. How do I clean my tent?

See care instructions

3. How can I repair my tent poles?

A repair tube is included with each tent. The tube is approx.15 cm long; the diameter is somewhat larger than the diameter of the tent. The tube is pushed over the damaged point and fixed using adhesive tape or by pressing the ends together with pliers. The tent pole can thereby still be used until the end of the tour, but should be replaced once it is over. It is recommended that one or more replacement segments are taken on longer tours.

4. Which tent size is right for me?

As a guide for tents: 210 cm in length with vertical side walls, otherwise 230 cm is preferable. For the breadth, the rule of thumb is 60 cm per person. The tent that you actually feel most comfortable in is a question of personal taste. Some people save weight and take a 120 cm wide tent, in which other people would feel agoraphobic. Also, consideration should always be given to where the baggage will be stored and how long you’ll be travelling for. In addition, there is the question of how much time will be spent in the tent (a bad weather region or summer on the beach)? Best of all, test out the tent of your choice in the specialist shop first, this will avoid any unpleasant surprises.

5. Which herring are the most suitable?

We generally deliver tent nails that work for the majority of grounds. Special herrings with broad blades are recommended for particularly soft grounds, or for desert or snow. These are available in well-stocked specialist trekking stores. By the way, herrings are perishable articles – don’t be surprised if only half of the herrings are ready for service at the end of a longer tour...

6. Do I have to wire up my tent? And why?

In wind-free conditions, it’s not necessary to wire a freestanding domed tent. In contrast, lengthwise tunnel tents must always be wired. Wiring is necessary if wind or a storm come into play. The lines support the tent poles, hold it in a stable position and prevent the worst case of a broken pole.

7. What should be paid attention to in winter?

Whilst camping in winter is no different to camping in summer, it does call for more preparation. Prior to the journey, the poles should be lubricated with graphite powder and inserted into the pole channels (if available); this makes them easier to insert at a later date. Normal tent ropes stretch a great deal in cold weather. For this reason, the tent ropes should be pulled on anew after the first cold night. The tent ropes loosen again somewhat with increasing temperatures. The tarpaulins get stiff and rip more easily in extreme cold, the poles are also more susceptible to breakage. For this reason, take replacement material with you. In strong winds, the tent can be dug into a depth of approx 40 cm in order to protect it from the wind pressure. There are no problems with condensation in the winter: The condensed water freezes and can simply be shaken off the following morning!

8. How do I camp in warm regions?

Modern tents made of synthetic fibres get very hot in the sun; it’s best just to sleep in the inner tent in good weather (if morals and comfort make this acceptable). Otherwise, it’s best to leave the entrances open in order to generate more draught. The wiring points beneath the tent can also be lengthened with ropes and only then wired – in this way, draught is generated from all sides.

9. Is it possible to cook inside the tent?

As a rule try to avoid cooking in the tent, as the danger of fire as a result of escaping fuel is simply too high. Jets of flame can damage the coating of the tent fabric, not to mention set it alight due to its flammable properties. Sometimes, however, you will have no choice but to cook inside the tent if, for example, it is very cold or raining heavily. The best method is preheat the stove outside the tent, then go inside the tent, make sure there is enough ventilation, and be prepared for increased condensation. Take extra care at all times when cooking inside a tent!